Isue with Impulse Lithium battery

Last year I bought 2 Impulse Lithium 100ah platinum batteries for my Trolling motor. After I started using the batteries I noticed that one would discharge at a different rate than the other. Both hav Bluetooth. I called Impulse and we discussed issue, they said keep using them and they felt like it wood straighten itself out. Was not causing and issue with me so that was fine
Gonna put boat up 1st Nov (had back surgery). Chged batteries, turned all breakers off. Stored for winter
Middle Feb, unseasonably warm, better get boat out. Plug in smart charger. Cranking battery still chged, 1 Lithium still fully chged, questionable Lithium dead. Would not take chg
Called Impulse, Josh asked me to do 1 thing. Leave questionable battery hooked to chger, unhook other lithium and use jumper cables hot-hot,neg-neg. Battery would still not charge
Impulse sent me a return label. The morn they got battery back they ran diagnostics and had me a new battery on way back same day
i would highly recommend Impulse batteries and their Customer Service!!

Good to hear awesome feedback about one of our good site sponsors. We have the best here at cdc! Thanks for sharing.

That’s exactly why I went with Impulse lithium!
top notch customer service great folks and they stand behind their products!

Awesome post! Thanks for sharing

Great to hear of one of our sponsors having great customer service.

Great company for sure. And you need good customer service for such a purchase.

On another related note, our Missouri friends, hdhnter flew down to fish with Bymo (Bymo moved to FL from MO) and they had lithium battery problems right here on Lake Griffin (my lake). hdhnter was only gonna be here a week, so Bymo need batteries. I let them borrow my 24 volt Impulse Lithium battery for the week. TALK ABOUT SERVICE! lol

Bymo said will be calling Bill about Impulse. https://www.crappie.com/crappie/-mem...g/#post4328167


https://youtu.be/CKXjunVFfws

That’s awesome, very nice Slab. My next need for a battery will be Impulse Lithium. :highfive

Impulse are very good folks to deal with.

Absolutely no issues with mine. Call me a satisfied customer.


Sent from my iPad using Crappie.com

Good to hear they stood by their product. Will keep this in mind when my lead acid trolling motor batteries need to be replaced.