Originally Posted by
cajun fryer
Hey Murdock
This is Mark the owner of cornfield fishing gear.
I remember the customer service team coming to me and asking about your issue.
You bought a panoptix mount. That’s the mount for any live view transducer to a trolling motor.
You are not wanting to use the lower clamp with the pipe for mounting the transducer on and mount the transducer to the trolling motor barrel instead. That’s not how I designed it to work. In the beginning we had the only mount Garmin told me to keep the transducer up6-8” from the trolling motor barrel to eliminate any interference.
So you ask for a cable saver lower clamp to hold the cable protector.
Problem is you are trying to mix two products that look the same but they are different.
The cable saver clamp will fit the trolling motor shaft but is shorter than a panoptix lower clamp and pipe. So that’s going to cause your coiled hose that protects the cable to get caught up with the shaft when it turns and get into the lock when you stow it.And most of all it will not work with the panoptix hose because the hose is much larger than the cable saver hose.
I denied your request because it will not work. Which was explained in an email from the customer service department.
I am sorry you fell upset but what you want to do won’t work.
I can’t in good faith sell a customer parts or product that won’t work.
I really don’t want my products Jerry rigged either. someone who see it would think that’s how we make it.
We at CFG pride ourselves on building top quality products and being leaders in the industry with new out of the box products. And we would never try to sell a customer a product or parts that will not work for them just to make a dollar.Thats not how I started this business and it’s not how we will run this business.