1 hr with Garmin tech, guess what fixed it

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03-03-2020, 04:40 AM
brettw

1 hr with Garmin tech, guess what fixed it

Livescope with 106 sv were not finding my Active Captain phone app which is really important in how Garmin has this set up.
EVERYTHING was seemingly correct as the customer service guy tried and tried to help me.
Finally he said he'd email me with instructions on various things i needed to photograph and send in.
Phone call was over.....

I was ready to shut it down but didn't. Decided to mess with it more.
Found a "factory reset " button.
Pushed it.
5 minutes of logging in. Password, and maybe more stuff, BAMO it was fixed.

REMEMBER-FACTORY RESET!!!

Sent from my SM-G965U using Crappie.com Fishing mobile app
03-03-2020, 05:29 AM
Barnacle Bill

Reset has probably fixed more electronics than all the other fixes combined.
03-03-2020, 07:57 AM
BigDawgg

Brett, is this the reason for no fishing reports? I thought you had your live scope up and running and were waiting on Tackleboat to get off the water so you could fish some. Glad you got it figured out. You know we all are waiting on some pictures of the live scope from your boat. :highfive
03-03-2020, 08:53 AM
Redge

Quote:

Originally Posted by brettw

Livescope with 106 sv were not finding my Active Captain phone app which is really important in how Garmin has this set up.
EVERYTHING was seemingly correct as the customer service guy tried and tried to help me.
Finally he said he'd email me with instructions on various things i needed to photograph and send in.
Phone call was over.....

I was ready to shut it down but didn't. Decided to mess with it more.
Found a "factory reset " button.
Pushed it.
5 minutes of logging in. Password, and maybe more stuff, BAMO it was fixed.

REMEMBER-FACTORY RESET!!!

Sent from my SM-G965U using Crappie.com Fishing mobile app

Where is factory reset located?

Sent from my iPhone using Crappie.com Fishing mobile app
03-05-2020, 01:40 PM
thaDudeAbides

An you can do this without deleting user data. I did this recently as well. Thanks for the post.
03-06-2020, 06:30 AM
brettw

Better Google it
I have no idea how i got there.
Its not a button. Its buried in the settings puzzle

Quote:

Originally Posted by Redge

Where is factory reset located?

Sent from my iPhone using Crappie.com Fishing mobile app

Sent from my SM-G965U using Crappie.com Fishing mobile app
03-06-2020, 06:31 AM
brettw

PS
I hr was VERY conservative estimate.
Plus i was going to get a email with instructions.

NOTHING

Sent from my SM-G965U using Crappie.com Fishing mobile app