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Bought my on board charger April 2015. Heat sensor went out on one of the banks so I called Minnkota they said it had a three-year warranty. They sent me a FedEx label for shipping my old one to them. Said once my package showed to be shipped they would go ahead and ship a new one. 3 days and new one is here. Great customer service.
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That is good customer service for sure.
Thanks for the info I just got a dual bank I need to put that thought in my paper work box
I had the same experience with Minn Kota about a year ago. Their service and willingness to work with customers is
unbeatable.
They replaced my obsolete 345 with a digital 345 a few months ago. Lots of $$ difference between the two. That's the reason both my motors (112 Rip Tide and 112 Terrova) and my on-boards are MinnKota and always will be.