Suzuki owners/Buyers:MUST READ

Attachment 282302Attachment 282303Attachment 282304Please be aware of Suzuki's LIMITED warranty=I learned the hard way. My 2015 30 hp Suzuki 4 stroke with a 3 + 3 year warranty has 21 exclusions!! As is human nature's tendency, we usually only get involved in things when it involves us personally in some way. About 6 months ago, my 2 yr. old Suzuki started showing graze-cracking on the top of the cowling only. As time progressed, uv damage/fading appeared in this area only so I decided to take it to dealer for a warranty claim. He took pictures and submitted per protocol to Tech representative and informed me that he will let me know of Tech's analysis. Well he did get back to me with the sad news of warranty DENIAL! He said maybe pursue it with Corporate so I did. Corporate said that the limited warranty states that paint, decals etc. are not covered with normal wear/tear from elements. I told her that this was abnormal because there is no other deterioration on motor, She said she will make a note of it but no one will get back to me the expense to repair/replace is on the customer. I'm enclosing exclusions so existing Suzuki owners/buyers will know beforehand. Otherwise it is a great motor, but admittedly I am crossing my fingers hoping for no more issues.

Has your engine been stored outdoors, exposed to the sun?

My 2016 DF140A is on the water up to almost daily at times but has always been stored inside. My cowling paint is like new. I seriously doubt any other manufacturer is going to have any less exclusions on their new engines.

I ran Yamahas from the time they became available for freshwater use, the early 80s. I had no reason to not buy a new one when I bought my new rig from Big River Marine in November 2015 EXCEPT I read everything I could find about the Suzuki outboards and I was convinced I was going to make the change. I haven't regretted it and would buy another Suzuki in a heartbeat. My clients love the quiet operation and the turn-the-key-and-go.

Kind of a oxymoron, but I feel like the Best place for a outboard is inside :rolleyes:

Yes, Mr. Dux, so are my vehicles, and my Yammies over the years. Very important factor is that 0 percent of any other part of this motor is paint damaged. Can you imagine a car manufacturer excluding paint sun damage on ANY part of a vehicle? Not everybody has a car cover/garage. Your next question "why not cover the motor w/cover?" I occasionally do, so what about the exposure to elements when operating? Maybe the Suzuki team should state in its owners manual ...MANDATORY garage/motor cover when not in use. My ungaraged Yammies/Tohatsus don't look like this, most importantly, after 2 years!
How about the unprotected cowlings on unsold motors on dealer lots?
u2s

I’m sorry you’re having an issue. I just don’t see your issue being Suzuki’s fault.


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Originally Posted by up2specks

Yes, Mr. Dux, so are my vehicles, and my Yammies over the years. Very important factor is that 0 percent of any other part of this motor is paint damaged. Can you imagine a car manufacturer excluding paint sun damage on ANY part of a vehicle? Not everybody has a car cover/garage. Your next question "why not cover the motor w/cover?" I occasionally do, so what about the exposure to elements when operating? Maybe the Suzuki team should state in its owners manual ...MANDATORY garage/motor cover when not in use. My ungaraged Yammies/Tohatsus don't look like this, most importantly, after 2 years!
How about the unprotected cowlings on unsold motors on dealer lots?
u2s

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Good points. Can it be buffed? As a RV owner I have read complaints of campers spot fading. Most of the complaints were taken care of by the manufacturer. Seems like your complaint would be legit. Might be different if it was older. My brother had a Suzuki 140 on his shrimp boat for a few years and it was always outside. Did not fade like yours. Are you parking it under something that drips on it? Just throwing some things out there. I hope you get it fixed. I think I would submit pictures to Suzuki directly. Good luck.

Thats a lot of dead clear coat. Wet sand and buff might save you some money. No way buffing alone makes that go away for good.

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Originally Posted by "D"

Good points. Can it be buffed? As a RV owner I have read complaints of campers spot fading. Most of the complaints were taken care of by the manufacturer. Seems like your complaint would be legit. Might be different if it was older. My brother had a Suzuki 140 on his shrimp boat for a few years and it was always outside. Did not fade like yours. Are you parking it under something that drips on it? Just throwing some things out there. I hope you get it fixed. I think I would submit pictures to Suzuki directly. Good luck.

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D- Corporate has everything but an answer of why just the top of the cowling went bad. Thanks for your advice.