Finally, a new trolling motor on its way. Come to find out the steering motor has rust in it, but all the seals were good. This is the second steering motor that has had the same issue. Just wondering if anyone else has come across this before.
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Finally, a new trolling motor on its way. Come to find out the steering motor has rust in it, but all the seals were good. This is the second steering motor that has had the same issue. Just wondering if anyone else has come across this before.
Glad they finally stood behind their work. In March I had issues with a new Terrova and they had a new one to me in 2 days.
Glad they are going to replace it and do the right thing.
Sent from my KYOCERA-E6560 using Crappie.com Fishing mobile app
Good to hear, maybe you will be back on the water in a few days!
Thats good news.....took them long enough to decide to do that tho
Sent from my SAMSUNG-SM-G891A using Crappie.com Fishing mobile app
Back in business! I don't think you're going to have much trouble this time. I have only talked with a few people that have ever had a problem with them.
Sent from my SM-G930V using Crappie.com Fishing mobile app
:ThumbsUp:ThumbsUp:ThumbsUp
:HandsClappingGlad they going to put u a new one on! Peace of mind hopefully!
James you are one of a kind!Quote:
Originally Posted by lowe175
Did you have to send them a letter from a lawyer to get them to replace it, or did they finally decide that 27 days in the shop in a year was enough to warrant a replacement?
That's still not appropriate "customer service" to me. You should have had a new one about 25 days in the shop eariler.