Pleasantly Surprised!

I want to mention up front that I'm not in any way affiliated with the companies I'm mentioning. This is just a Review, so to speak...

First let me affirm, Crazy Angler is THE BEST, PERIOD!! I wanted to just report on something & let it go at that.
Grampa Bob's got quite a bit of bad publicity a while back and regardless of his reason, much of it was accurate if not deserved. His service was lacking & he lost business. Well, I just wanted to put this out there, Ol' Bob has really stepped up his game in the Customer Service department! I placed a small order last week (Wednesday evening after 5) for a couple packs of hackle, a couple packs of chenille & a pack of 1/64oz ball head jigs. I then emailed Bob & requested a rush as I kinda needed the order by the end of this week. Well, Bob replied within an hour that he had all items in stock & that it would be in the mail by Friday. (He apologized for not mailing it Thursday but he had to take his Father-in-law to Akron for some kind of treatment Thurs morning) I figured "mailed Friday, in the USPS system for 3 business days, in my box on Tuesday. That'll work! I replied that was fine & to have a safe trip Thurs. Well, I got an email Thurs afternoon around 4 notifying me that my order's status had changed to "Shipped". Also, I guess the Post Office must've had the Turbo's workin cuz my order was in my mailbox on Saturday!
Way To Go Grampa Bob! I hope his over all service has improved & he is able to overcome the bad press he received.
Again, Crazy Angler is still my preferred supplier cuz He's a local business & his Service is excellent but, there are a few items I use that I can't get from Robert so I'm glad Bob is out there & doing better in the Customer Service dept.
I'd suggest folks give Ol' Bob another chance & see if you get similar results. He really does have a great selection & his prices are still the best on certain items. Well, that's my couple of pennies worth!

Thanks for the info buddy!!

I've had good experiences with Grandpa Bob's as well. Normally not more than a week or so to get my order.