Got my 998C HD SI today

Great deal and fast service from BBG. Have it 95% installed, unfortunately H/B shorted me the transducer mounting hardware. Gave H/B a call and was going to have to wait until next week for the hardware.:mad: Gave Brian a call at BBG and he is sending the hardware out overnite shipping.:biggrin big thumbs up to Brian for going above and beyond to satisfy a customer. Greg, at H/B if you are reading this, I'm very disappointed in H/B's customer service, they should have been the one's getting the parts out.

Ron,that was fast service and a great deal, mine came today also,and I think everything is there,just too hot to try out now with all this medicine. BBG has great service and great deal.

Shellback,
If the Humminbird CRC folks could not ship it out until next week than it must be because we ran out of it.

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Originally Posted by Humminbird_Greg

Shellback,
If the Humminbird CRC folks could not ship it out until next week than it must be because we ran out of it.

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They could ship it the next day, but I wouldn't have received it till next week. The C/S rep wasn't apologetic at all regarding the unit missing parts. When you buy a unit like a 998, you would expect better. BBG had no problem shipping one out overnite at his cost. Humminbird wanted me to pay for overnite shipping. H/B screwed up, not BBG. i think H/B owes BBG for stepping up to the plate and satisfying a customer.

let us know your opinion in the units down image quality.

Quote:

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Originally Posted by Shellback

They could ship it the next day, but I wouldn't have received it till next week. The C/S rep wasn't apologetic at all regarding the unit missing parts. When you buy a unit like a 998, you would expect better. BBG had no problem shipping one out overnite at his cost. Humminbird wanted me to pay for overnite shipping. H/B screwed up, not BBG. i think H/B owes BBG for stepping up to the plate and satisfying a customer.

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I understand now. Deborah will see your post so I will allow her to doubt provide feedback to the Humminbird CRC management about this.

I called Brian about 5 times before I made my purchase , when Im ready for another Hes the Man im going too .

shellback

glad i was fishing the post and found this one. PM was sent to Brain last night about a 898, fast to get back to me and with what I've been reading the one to deal with on any unit.

should have mine ordered first of the week....until then, living vicariously through others :Rofl

Have had a ton of Q but I'm finding them from alot of reading old post and replies. hope to join in on some of them soon.

it's a good one