HB 998 Issues

Does anybody have a new HB 998 HD SI that could call me to discuss some issues I am having? Brett Walker 501-519-0045

The side imaging seems to work, but the color down imaging graph does not work.

Please Help!

Brett - you know I would help if I still had the hb units.....c'mon guys, anybody with a 998 lend a hand.......

Don't have a 998, but have a 798. What are you seeing on the DI screen? If I'm not mistaken, the DI is a processor generated image from the data off of the SI. If the DI screen is completely blank, I would set to factory defaults and reboot and see what happens. If still the same, I would software upgrade the unit. You can do a snapshot of the screen and put it up. When you get to the main menu screen, scroll to the right and when you get to the last menu option, it should give the option to turn snapshots on. After it is turn on, you can hit mark and it will make a snapshot and save to your SD card. You can then up load to the forum so it can be seen by anyone trying to help. The tech forum could probably help with this. There are some smart people up there as well as Humminbird Greg, a hummingbird rep who stops by pretty often. If the DI view is just not available, you can set user mode to advanced and then turn on and off the views you want in the menu. Hope this gets you started in the right direction.

Thanks for the advice RCC, I will try and post a pic and reach out to the techies. HB wants me to send it in for the to look at, but want to try all other options before not having it on the boat.

Anybody have a 998 I can talk with????

Captain Obvious here: Is your transducer kicked up?

No transducer is just like it should be. Thanks for asking. Made me go look.....:dono