Kinda Disappointed

I have emailed Ozark Rods about the pole I had break, havent heard a word from them and sent the email twice. I know they are good rods and all but if you cant get a response when you have a question then like it is said very often on here, only as good as your customer service. I am not even asking for them to GIVE me anything, ask to BUY a midsection if at all possible. NO RESPONSE!!!!!!:banghead

Give me a call if you want to and I can probably get you taken care of. Kenyon 870-476-2300


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Originally Posted by Rees Guide

I have emailed Ozark Rods about the pole I had break, havent heard a word from them and sent the email twice. I know they are good rods and all but if you cant get a response when you have a question then like it is said very often on here, only as good as your customer service. I am not even asking for them to GIVE me anything, ask to BUY a midsection if at all possible. NO RESPONSE!!!!!!:banghead

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They're a smaller company. They will reply, but they don't have 10 people answering their phone and stuff. Its just Tony and his helper, who don't do nothing but take orders and ship. Call me if ya need more help. I know I can get yer problem solved. I have plenty of their rods in stock if ya need more.

PM or call me instead of on the forum!!!!!!!!!!


Big River Marine
Bill Burnett
870-635-0202

We sell XPRESS, EXCEL, and ALWELD Boats. Yamaha, Suzuki, Evinrude, Mud Buddy, and Tohatsu/Nissan Engines.
Pro Staff, Southern Pro Tackle and Ozark Rods.
Member, Tri-State Crappie Anglers