good report on bass pro

as many of you know I recently purchased a new boat from bass pro. well the other day RLcrappie and I fished truman lake, and I noticed the bunk guide on the pasanger sided was gone poof just not there,,, could not figure it out,,, nothing I did, or seen would lead me to believe I hit or was hit... well I called bass pro and wanted to buy a new one, the guy said what kind of trailer, I told him, when did you get it, month ago. he said well sir that should be under warranty, how says I, it is just gone and I have no way of knowing why, ok sir let me put you intouch with the guys in the back,,, hello, may I help you, so I go through the speel again,,, let me have your name and phone no. well sir looks like you just purchased the package,,, and sir we have had a issue with that verry thing , Ill get you a new one in the mail today,,, and I got it the next day,,,, Thanks Bass Pro for owning up to an issue with part of a product.... I love my new boat.....

Nice to hear a good report.

That's great. Nice to see a good report about service instead of always the bad service. Glad they got you fixed up.

I have a buddy that bought a new tracker a little over a year ago and the service department has went above and beyond to help him. The only problem is, the service department has had the boat about as much as he has. One little thing after another, nothing big, just alway something.

Happy for you Michael, always good to hear a report that manufacturers take care of their customers!:highfive

It's great to hear about folks who will back up what they sell!!!! Proud for ya Beagle!!!

And props to you for posting good news. Too often people only post/talk when they are pissed. It is nice to hear a good report.

Glad Bass Pro is taking care of you Michael!

You tell the best stories....... makes me feel all warm and fuzzy....... glad they fixed you up sometimes ole bps can be a little to big for thier britches.......:cool:

Congrats on your new boat and I'm glad BPS is taking good care of you.