Lowrance Customer service

I was on the phone today with Lowrance customer service over a hour & more, they were helping me download a upgrade, they found my trouble was the Norton anti virus would not accept the download plus they walked me right thru putting it on HDS8, they -Steve was his name, was very polite & very patient with me. At the end he gave me a few tips on restoring to factory setting & others, never in a hurry just took it one step at a time and explained the why/where of it all- Best customer service I have gotten from ANY company-Thanks to Steve and Lowrance customer service Thumbs Up

As much as Lowrance CS has been slammed over the years it's refreshing reading your report...expecially since I love their units. I also saw another post recently where theyre improving their CS in other ways too. Big Plus for Lowrance!Thumbs Up

yea!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Thumbs Up

what ever company gives good customer service it is nice to see a well deserved compliment... thanks for posting. I like you have had great service from them.

Yea,I was having alot of trouble with my HDS unit's and Lowrance finally hooked me up.Took some time but they finally came threw.Very satisfied.Thumbs Up