Is she still with Lowrance?
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Is she still with Lowrance?
From what i understand, no she isn't, mean while Lowrance is still struggling with customer service. Granite
I have no problems getting Lowrance customer service. I wait in line like everyone else. I use their tech support often.
I use them all the time for questions, e-mails,phone,and no problems, havent had any problems with the HD units so don't know about there return department. happy camper so far
No she is no long employed by Lowrance. I don't know the whole story on her departure but I have heard there CS has suffered terribly since she left.
I have hear 99% positive results from everyone that has used them in the past few months. I used them twice, with excellent results.
Had a friend use them when he had a problem, and was taken care of well...
I have a buddy that has had some problem's with his hd10. He say's their customer service is wonderful. I have no idea though. I bought CanePoles HB 997 and it is scared to act up:D.