Thumbs up to Humminbird CS
Had to send both units ( 797 C and 997C ) for repairs. THe 997 would not hold an SD card in. THe 797 c would not show fish when fish ID was being used.
Sent and got units back in less than a week. Since they could find nothing wrong with the 797C ( this was second time ) they packed a free new transducer.
CS was extremely helpful and courteous over the phone. Plus the Southern belle accent is always a pleasure to my ears. Lots of folks like to post about complaints and that is only natural. It sure is nice in this day of squeezing the corporate dollar. To find a company that really believes that CUSTOMER SERVICE is just not a drain on their bottom dollar. Of course Joby and Greg demonstrate this kind of dedication on this forum almost daily.
Enclosed letter from Service DEpartment did give me a chuckle though. They recommended I check operation ASAP. Kinda hard to launch boat right now.