I just want to thank BnM for being an awesome folks to deal with.
I bought a BnM TCB rod this past March from an online retailer
It was my second TCB rod , to be a backup rod of sorts .
It was September before I fished it and on the first cast using 2# line and a 1/64 TM lure , it snapped completely into just above where the two pieces connect .
I notified where I bought the rod , asking what I could do to get another tip section and after two months of playing e-mail tag , I was told to contact B&M because they didn’t have any replacement tips .
It took two months in part because I was trying to be being patient , not bombarding them emails asking about the status of my request , because I realize how busy a lot of companies are and short handed because of Covid . But I feel like I should have been told to contact BnM when I first enquired about a replacement.
I messaged BnM on their site and within hours got a response asking for photos, which I immediately sent .
While waiting; I searched around on BnM’s site and found the replacement tips and ordered one .
Today I got a rod tube with two replacement tips for my TCB rod .
Thank You BnM !