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Thread: Kudos to Xpress customer service

  1. 04-25-2018, 10:06 PM #1
    Gomer Snerd
    Gomer Snerd is offline Crappie.com 3K Star General
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    Default Kudos to Xpress customer service


    Short story....recarpeting my Xpress. Box hardware popriveted on with a different style of rivet. Unable to locate them.
    Emailed Xpress and cut to the end. Bag of rivets headed my way. Didn't expect it to be so easy.Won't call ' em by name to respect their privacy but thanks guys.
    Crappie bite twice a day. 15 minutes before I get there and 10 minutes after I leave.
    The sheep live in fear of the wolf but in the end it's the shepherd that eats them.
    The two loudest sounds are a gun that goes click when it is supposed to go bang and
    a gun the goes bang when it is supposed to go click.
    Likes bandchaser, Speck, BigRiverMarine LIKED above post
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  2. 04-30-2018, 08:13 AM #2
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    BigRiverMarine
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    Good people there. They handled your problem as I would expect them to. Hats off to them.


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    We only sell the Best. Ranger, Xpress, Yamaha, Suzuki, Tohatsu.
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  3. 04-30-2018, 06:26 PM #3
    Gomer Snerd
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    got a bag in the mail today. And I didn't have to mention you in the emails. That would have probably been my next move. lol
    Crappie bite twice a day. 15 minutes before I get there and 10 minutes after I leave.
    The sheep live in fear of the wolf but in the end it's the shepherd that eats them.
    The two loudest sounds are a gun that goes click when it is supposed to go bang and
    a gun the goes bang when it is supposed to go click.
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  4. 05-02-2018, 10:18 AM #4
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    BigRiverMarine
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    Quote Originally Posted by Gomer Snerd View Post
    got a bag in the mail today. And I didn't have to mention you in the emails. That would have probably been my next move. lol
    If you would have mentioned me, you probably Wouldn’t have got that bag of rivets. Kudos to Xpress customer serviceKudos to Xpress customer serviceKudos to Xpress customer service


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    We only sell the Best. Ranger, Xpress, Yamaha, Suzuki, Tohatsu.
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  5. 05-02-2018, 10:22 AM #5
    Gomer Snerd
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    Quote Originally Posted by BigRiverMarine View Post
    If you would have mentioned me, you probably Wouldn’t have got that bag of rivets. Kudos to Xpress customer serviceKudos to Xpress customer serviceKudos to Xpress customer service


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    Heck, if I mentioned you they would probably have sent a team out to replace it.

    Sent from my VS995 using Tapatalk
    Crappie bite twice a day. 15 minutes before I get there and 10 minutes after I leave.
    The sheep live in fear of the wolf but in the end it's the shepherd that eats them.
    The two loudest sounds are a gun that goes click when it is supposed to go bang and
    a gun the goes bang when it is supposed to go click.
    Reply With Quote Reply With Quote
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