Tech support: What kind of computer do you have?
Customer: A white one...
Tech support: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?
************************
Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'can’t find printer’.
I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it..
*************************
Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer: OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in.
*************************
Customer: I can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five dots.
*************************
Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry... Internet Explorer..
*************************
Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
*************************
Tech support: How may I help you?
Customer: I'm writing my first email.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the little circle around it?
*************************
This one and the next are our personal favorites!
A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under windows?
Customer: 'No, my desk is next to the door, but that is a good point.
The man sitting in the cubicle next to me is under a window, and his printer is working fine.'
************************
And last but not least!
Tech support: 'Okay Bob, let's press the control and escape keys at the same time.
That brings up a task list in the middle of the screen. Now type the letter 'P' to bring up the Program Manager.'
Customer: I don't have a P.
Tech support: On your keyboard, Bob.
Customer: What do you mean?
Tech support: 'P'.....on your keyboard, Bob.
Customer: I'M NOT GOING TO DO THAT


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I get so tired of tech. support saying to unplug and wait 1 minute then reconnect modem only to tell me we will have to send out a worker next week to fix your cable. I still have to pay for the time it is out also. How would they feel if their electricity was out and they told them we will send someone out next week. Sorry for the rant but computers and computer servers can be a love hate affair. I love this stuff when it works and hate when it don't if you know what I mean.

















