Lowrance Customer service

[jaxsprat]

I was on the phone today with Lowrance customer service over a hour & more, they were helping me download a upgrade, they found my trouble was the Norton anti virus would not accept the download plus they walked me right thru putting it on HDS8, they -Steve was his name, was very polite & very patient with me. At the end he gave me a few tips on restoring to factory setting & others, never in a hurry just took it one step at a time and explained the why/where of it all- Best customer service I have gotten from ANY company-Thanks to Steve and Lowrance customer service Thumbs Up

[gabowman]

As much as Lowrance CS has been slammed over the years it's refreshing reading your report...expecially since I love their units. I also saw another post recently where theyre improving their CS in other ways too. Big Plus for Lowrance!Thumbs Up

[jimp]

yea!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Thumbs Up

[beagle man]

what ever company gives good customer service it is nice to see a well deserved compliment... thanks for posting. I like you have had great service from them.

[striperking]

Yea,I was having alot of trouble with my HDS unit's and Lowrance finally hooked me up.Took some time but they finally came threw.Very satisfied.Thumbs Up