Thread: HB 997C, 858C, and Interlink

Originally Posted by Stymie

I updated two 898's to 5.210 and interlink crapped out. I had to get the 4.995Beta to get interlink to work again.

I recommend the original poster to update both and test Interlink in the garage. If it works, great. If not, reload 4.995 and call HB and complain.

That's odd. It's my understanding that when you hook up a unit with upgraded software to the Interlink, it upgrades the software on the interlink. So if the upgrade went thru to the Interlink & it wouldn't link up, the software on the Interlink would have to be rolled back also. Now my question is... Did you role back the software on the interlink? If yes, how the heck did ya do it? I was under the impression the Interlink would have to be sent in to be reprogrammed. How did you do it? This is good information to have. It might happen to me too.

Now another thought. If you didn't have to role back the software on the Interlink it never was upgraded by the first unit you turned on. That would explain how you were able to role the units back to the previous version & have them work.

When I updated my units I hooked them up and turned on 1 unit. The unit updated the software on the Interlink & did it's thing. I then shut that unit down and turned on the other unit & let it do it's thing. After that unit did it's thing I turned the other unit back on. They went thru the linkup process & all is good with no issues. For now that is. :D

I may call Rhonda today & see what's go'n on. I don't think it was her that I talked to on Friday. Well I know it wasn't Rhonda. Can't remember who it was though. But I was told that as long as both units had the latest 5.whaterver version I was good to go. Now this was just 1 day after Allen got his email from Rhonda. I wonder if the person I talked to was unaware of the problem.

Like you said, it may be a problem just associated with a certain unit model. Sounds like the common denominator is the 800 series.

Let me know how you reprogrammed the Interlink (if you had to). That may come in handy someday,

Thanks

Originally Posted by PanMan_VA

Last time I tried to update the 858 to 5.210, the Interlink updated and then died. It would not reprogram back to an earlier software version to get everything working again and had to be sent back to HB for a replacement. I'm trying to avoid that scenario if I update again and it does not work.

Better to be safe than sorry. I have been told by 2 of the wheels at HB to wait. Thats as clear as I can make it. I am waiting for the green light, as mine is working fine right now with the 4.995 beta. Good luck with it.

Originally Posted by Allan

I am waiting for the green light, as mine is working fine right now with the 4.995 beta. Good luck with it.

Heck I got the "green light!" I coulda crapped out too! That concerns me. Sounds like a case of the left hand not know'n what the right hand's do'n.:D

Originally Posted by Wiskers

That's odd. It's my understanding that when you hook up a unit with upgraded software to the Interlink, it upgrades the software on the interlink. So if the upgrade went thru to the Interlink & it wouldn't link up, the software on the Interlink would have to be rolled back also. Now my question is... Did you role back the software on the interlink? If yes, how the heck did ya do it? I was under the impression the Interlink would have to be sent in to be reprogrammed. How did you do it? This is good information to have. It might happen to me too.

Now another thought. If you didn't have to role back the software on the Interlink it never was upgraded by the first unit you turned on. That would explain how you were able to role the units back to the previous version & have them work.

When I updated my units I hooked them up and turned on 1 unit. The unit updated the software on the Interlink & did it's thing. I then shut that unit down and turned on the other unit & let it do it's thing. After that unit did it's thing I turned the other unit back on. They went thru the linkup process & all is good with no issues. For now that is. :D

I may call Rhonda today & see what's go'n on. I don't think it was her that I talked to on Friday. Well I know it wasn't Rhonda. Can't remember who it was though. But I was told that as long as both units had the latest 5.whaterver version I was good to go. Now this was just 1 day after Allen got his email from Rhonda. I wonder if the person I talked to was unaware of the problem.

Like you said, it may be a problem just associated with a certain unit model. Sounds like the common denominator is the 800 series.

Let me know how you reprogrammed the Interlink (if you had to). That may come in handy someday,

Thanks

The instructions with 4.995Beta said to turn on unit 1 first and leave unit 2 off. When I did this, it said it was reprogramming Interlink. I didn't have to do anything other than that. I then turned on unit 2. I at first had some issues seeing Unit 2 from Unit 1, but somehow Unit 2 waypoints were locked. I shared them and all was fine with the world.

Originally Posted by Stymie

The instructions with 4.995Beta said to turn on unit 1 first and leave unit 2 off. When I did this, it said it was reprogramming Interlink. I didn't have to do anything other than that. I then turned on unit 2. I at first had some issues seeing Unit 2 from Unit 1, but somehow Unit 2 waypoints were locked. I shared them and all was fine with the world.

What a mess! :D

Guys, if the InterLink is working for you right now I would wait to update your units until we get some better information. I know that we have been told that as long as both units are running 5.210 or higher software (does not have to be the same version) that they will work with the InterLink. Many have tried this with no problems like Wiskers. Others have tried it and had problems. Until this gets figured out I would wait unless I just had to have the latest features and than I would have the older software on stand by and try it. The downside of this is that it may disable the InterLink in the process. Just to early to tell for sure what has been causing the problems we have heard of so far.

Greg, I read somewhere that if you have a WeatherSense module between the unit and Interlink, that you need to remove it while making this update. Is that correct? And if so, should that apply to any accessory between them? i.e XM Weather?

Yes Stymie, I would remove any accessories between the unit and InterLink when you are updating the software.