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I have a friend who just sent in his 520 Lowrance this year, Jan 4th, and they had already checked out his unit and he heard yesterday that he will be receiving a brand new unit to replace his faulty unit that he sent them back in. He said the guy there was nice and friendly and helpful.Maybe things are looking up. :)
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what I been saying no problems with lowrance, now i dont know If I ever delt with the woman everyone is talking about, but I have called and asked general question and never had a problem getting an answer, luck to all
